Frequently asked questions

Welcome to the our FAQs Page. Here you will find answers to the most frequently asked questions about our publication, subscription options, advertising, and more. If you need further assistance, don’t hesitate to Contact us.

Subscriptions & Support

How do I subscribe to PE Express?

You can subscribe online to become a supporter or follow us on facebook.

General Questions

Where can I find past editions of PE Express?

All past editions are available in our archive section. You can access them through the Archives Page for digital e-editions of previous publications.

How do I contact the editorial team?

If you have a story tip, suggestion, or feedback, you can contact our editorial team via  peexpress@novusmedia.co.za or visit our Contact Page.

Does PE Express have a physical office location?

Yes, our office is located at 4091 Butterfield Crescent, Fairview Gqeberha. Our office hours are Monday to Friday, 8 AM to 4.30 PM.

How can I report a mistake in an article?

We strive for accuracy in our reporting. If you notice an error, please contact us at  peexpress@novusmedia.co.za and we will address it promptly.

Advertising with PE Express

What are the advertising options available with PE Express?

We offer several advertising opportunities, including display ads, classifieds, sponsored content, ad leaflets, inserts and event sponsorships. Visit our Advertise Page for more details on each type.

How do I get more information about advertising rates?

For more information on our audience insights, advertising options and advertising specifications, feel free to contact our advertising team.

Who do I contact for advertising inquiries?

Please email nicolette.thomas@novusmedia.co.za or call us at +27 41 503 6111 to speak to one of our advertising specialists.

Content Submissions

How can I submit a letter or opinion piece to PE Express?

You can submit letters and opinion pieces via our Submit Content Page. We value community contributions and are always interested in your insights.

Can I submit a community event for coverage?

Yes! We encourage residents to submit details of their community events. Visit our Submit Content Page to provide all relevant information.

Are there any guidelines for submitting content?

Yes, all submissions must adhere to our editorial guidelines to ensure respectful, factual, and relevant content. Visit our Submit Content Page for more details.

Technical Questions

I’m having trouble accessing my subscription. Who can help?

If you’re experiencing any issues accessing your subscription or the website, please contact our support team at peexpress@novusmedia.co.za.

What should I do if the website isn’t displaying correctly?

If you’re experiencing technical difficulties, try clearing your browser’s cache or switching to a different browser. If the problem persists, contact  peexpress@novusmedia.co.za for further assistance.

How do I register for an account?

To register for a free account, visit our Registration Page and fill out the form to get started. Registration gives you access to commenting and bookmarking features.

Email Newsletters, Comments, Mobile Apps & E-Editions

How do I sign up for the email newsletters?

You can sign up for our newsletters to receive the latest news, articles, and exclusive updates directly in your inbox

How do I submit comments on articles?

You need to register for free to submit comments on articles. All comments must adhere to our Comment Policy.

Are there mobile apps or e-editions available?

We currently provide a mobile-friendly version of our website for easy access. E-editions of our newspapers are available for subscribers. Please visit the E-Edition Page for more details.

Additional FAQs

How can I submit content to Novus Media?

We offer multiple ways for you to contribute, from submitting opinion pieces to classified ads. Visit our Submissions Portal for all the ways you can get involved.

Can I submit a tip-off anonymously?

Yes, you can submit a tip-off anonymously using our Tip-Off Form. Your privacy and confidentiality are respected.

Where can I find the Press Code of Ethics and the guidelines Novus Media follows?

We adhere to the Press Council of South Africa’s code of ethics. You can learn more on our Press Code Page.